Privacy Policy

At IntExt Solutions LTD., we are committed to safeguarding your privacy. This Privacy Statement outlines our practices regarding the collection, use, and disclosure of personal information provided through our websites, shipping services, and related products, or collected by us in other ways.

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Personal Information

For the purpose of this Privacy Statement, “personal information” refers to details about an identifiable individual but does not include the name, title, or business address or telephone number of an employee of an organization.

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What Personal Information We Collect and How We Use It

IntExt Solutions LTD. collects and retains information about every shipment to better serve you and streamline shipping processes. Examples of personal information collected include:

• Contact Information: Such as name, address, email address, and telephone number in a non-business capacity.
• Proof of Identity: Including signatures and driver’s license numbers.
• Financial and Billing Information: Such as credit card details and credit history.
• Demographic Information (Optional): Including age, education, and occupation.

How We Use Your Personal Information:

• To provide reliable and timely services, including shipping, tracking, customer support, account management, billing, credit verification, and customer authentication.
• To develop and maintain our relationship with you and communicate effectively.
• To improve our products, services, and websites and notify you of new offerings that may interest you.
• To support our legitimate business interests, such as conducting market studies, analyzing trends, and generating aggregated data.
• To comply with legal requirements, assist law enforcement, collect outstanding debts, and protect the interests of both our business and our customers.

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When We Disclose Your Personal Information

We do not sell, share, license, trade, or rent your personal information without your consent. However, IntExt Solutions LTD. may disclose personal information to third parties engaged to assist in providing services or for one or more of the purposes described above.

We reserve the right to cooperate fully with local, provincial, state, and federal officials in investigations related to personal information or unlawful activities. Additionally, we may disclose or transfer personal information during a proposed or actual sale, merger, or transfer of assets, provided the third party adheres to the principles in this Privacy Statement.

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Knowledge and Consent

IntExt Solutions LTD. collects personal information only when voluntarily provided. When information is provided about the intended recipient of a shipment, we use it solely to process the shipment and, if necessary, to communicate with the recipient about the shipment status.

We rely on our customers to obtain consent from the recipient for the use of their personal information. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To do so, please visit our Contact Us page. We will inform you of any implications of withdrawing consent.

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How We Protect Your Personal Information

We use commercially reasonable measures to protect personal information against loss and unauthorized access. Access to your personal information is restricted to selected employees or representatives of IntExt Solutions LTD. Additionally, we employ recognized information security techniques, such as firewalls, access control procedures, and encryption.

While we strive to limit access to our vehicles and premises to authorized personnel, we cannot guarantee the confidentiality of information displayed on shipment packages or labels.

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Retention of Your Personal Information

We retain personal information only as long as necessary to fulfill the purpose for which it was collected and to comply with applicable laws.

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Changes to this Privacy Statement

IntExt Solutions LTD. reserves the right to modify this Privacy Statement at any time without prior notice. The version posted on our website at any given time shall be deemed the current Privacy Statement.

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Access to Your Personal Information

You may request access to or correction of your personal information by visiting our Contact Us page.

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Contacting Us

If you have any questions about IntExt Solutions LTD.’s Privacy Statement or believe we have not adhered to its terms, please visit our Contact Us page to reach out to us.

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Please note that any comments, suggestions, or materials submitted to IntExt Solutions LTD. will be deemed non-confidential and non-proprietary. We reserve the right to use and distribute such materials for any purpose, including the development and marketing of products and services.