Terms & Conditions

Terms and Conditions of IntExt Solutions LTD.

Applicability

a. These Terms and Conditions govern logistics services arranged by IntExt Solutions LTD. (“IntExt Solutions”). If IntExt Solutions has entered into a written agreement signed by IntExt Solutions and a third party incorporating these Terms and Conditions (each, an “Agreement”), terms defined in the Agreement, including “Customer,” will have the meaning given in the Agreement. Otherwise, the term “Customer” refers to the owner, consignor, or consignee of any goods tendered for services (“Goods”), as well as any third party with an interest in such Goods. References to “Agreement” include these Terms and Conditions. IntExt Solutions and Customer may be referred to individually as a “Party” or collectively as the “Parties.”

b. Any of the entities included in the definition of IntExt Solutions or any affiliate named in an addendum or exhibit may render services. The term “IntExt Solutions” refers to the specific legal entity providing services. The liability of any entity included in IntExt Solutions is several, not joint. No such entity will have any obligation to Customer regarding services rendered by another entity.

c. Should Customer, directly or via third parties, arrange for transportation of Goods before IntExt Solutions accepts them for services (e.g., to terminals or other locations within IntExt Solutions’ network), IntExt Solutions will have no liability for such Goods until it issues a receipt confirming the kind, quantity, and condition of Goods received.

Tender

a. Unless otherwise agreed in writing, these Terms and Conditions do not require Customer to tender a minimum value of Goods nor require IntExt Solutions to accept any service request. Customer must notify IntExt Solutions of service needs with sufficient time for necessary preparations.

b. Customer represents and warrants lawful possession of the Goods and the authority to engage IntExt Solutions for services. Customer agrees to defend, indemnify, and hold harmless IntExt Solutions from all claims and liabilities resulting from disputes regarding ownership, title, or interest in Goods.

c. Customer must provide accurate, complete, and sufficient information to allow IntExt Solutions to comply with this Agreement and all applicable laws and regulations.

d. Customer must promptly notify IntExt Solutions if Goods:

• Require special handling, storage, or precautions.
• Are hazardous or dangerous to persons, property, or the environment.
• Fall under regulatory definitions of hazardous materials or dangerous goods.
• Require special handling due to regulatory restrictions (e.g., tobacco, alcohol, vaping products, controlled substances). IntExt Solutions may refuse such Goods and will have no liability for any alternative arrangements or associated costs.

e. Customer will not tender waste materials for storage or transportation.

Rates, Charges, and Payment

a. Rates and charges for services will be outlined in Exhibits to this Agreement. Customer will pay all applicable charges and any additional costs incurred by IntExt Solutions due to circumstances outside its control.

b. IntExt Solutions will invoice weekly for services performed the preceding week. Payment is due within 15 days of the invoice date.

c. Disputed invoices must be reported in writing within 20 days of receipt. Undisputed portions must still be paid. Claims not raised within this period are waived.

d. Rates and charges are based on assumptions provided by Customer. If assumptions prove inaccurate, either Party may request a review. If new terms cannot be agreed upon, either Party may terminate the Agreement with 30 days’ written notice.

e. Customer agrees to pay reasonable attorneys’ fees, expert witness fees, and associated costs for collection of overdue payments.

f. Late payments are subject to interest at 1.5% per month or the highest rate allowed by law, plus collection costs.

Loss or Damage to Goods

a. IntExt Solutions’ liability for loss, damage, or injury to Goods is limited to $2.00 per pound up to a maximum of $100.00, except for loss or damage caused by acts of God, inherent shipment characteristics, improper packing by Customer, or other specified exclusions.

b. Goods with no commercial value, such as lab samples, will be presumed to have a value of $50 per shipment.

c. Claims must be made in writing within 30 business days of shipment, including documentation of cost and weight.

d. Any recovery from carriers will offset IntExt Solutions’ liability, and Customer must assign such rights to IntExt Solutions as a condition of payment.

Insurance

IntExt Solutions maintains liability insurance as follows:

• Automotive Liability: Minimum $1,000,000 per occurrence.
• General Liability: Minimum $1,000,000 per occurrence.
• Workers’ Compensation: As required by law.

Indemnity

a. Customer agrees to indemnify and defend IntExt Solutions against claims arising from:

• Customer’s negligence or wrongful acts.
• Breach of this Agreement by Customer.
• Violations of applicable laws by Customer.
• Instructions provided by Customer leading to liability for IntExt Solutions.

b. IntExt Solutions agrees to indemnify Customer against claims caused by IntExt Solutions’ negligence or wrongful acts.

Confidentiality

Both Parties agree to keep proprietary and confidential information about the other Party strictly confidential, using it only as necessary for service performance. This obligation survives termination of the Agreement.

Arbitration

Disputes will be resolved through arbitration in accordance with the American Arbitration Association rules.

Miscellaneous

a. The Parties are independent entities and are not in a partnership or joint venture. b. Neither Party will be liable for delays caused by events beyond their reasonable control (e.g., acts of God, strikes, pandemics). c. This Agreement is governed by the laws of the State of Texas, with venue in Dallas County, Texas.

This document provides an overview of the Terms and Conditions for services provided by IntExt Solutions LTD.